Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. How do I travel with a print at the station e-ticket?
A. All you need to do is print your actual train ticket at the station using a self-service kiosk prior to boarding the train. You can do this on the day of your travel, or anytime prior – but you can only do this at a train station.
The actual steps to print your e-ticket vary slightly from one country to another, but the general approach is the same: proceed to the self-service kiosk, enter your e-ticket confirmation code (also known as PNR) which is a letter code (or in the UK, 8 character alphanumeric code) that is unique to your trip, and follow the simple on-screen instructions.
Q. I selected a ticket but when I went to place my booking, the price changed. I went back to search for train tickets and saw the same price listed again in the results. Why did this happen?
A. For most trains, the price quoted is based on “live” availability, however, for certain trains we cannot check fare availability at the time of quotation due to the technical limitations of the international rail distribution system. Therefore, we use a stored price to build your quote, based on previously confirmed fares for the trip you requested.
In rare cases, we find out that the fare used for quoting your trip is no longer available upon confirming your reservation. At that time, we receive a new price from the system based on that very moment’s availability.
Unfortunately, due to these same technical limitations, we are unable to update the stored price for a specific train, even if we find out at the time of confirmation that a fare is no longer available.
Rest assured that we’re working actively to ensure that all prices quoted to you are based on live availability and limit the usage of stored prices for quotation purposes.
Q. What is the 7:00 pm rule?
A. Overnight train journeys departing after 7:00pm and arriving after 4:00am without any change of train will count as one travel day. The date of arrival should be recorded on your rail pass.
Overnight train journeys departing after 7:00pm that arrive or involve a connection between midnight - 4am count as two travel days on your rail pass.
Q. Do I need to make a reservation if I’m traveling with a rail pass on an overnight train?
A. Yes. Even with your rail pass, you will need to make a reservation on any overnight train. Reservations are required for sleeping compartments, couchettes, and seats. Depending on where you’re traveling, the guidelines of the specific train and/or the type of rail pass you have, you may be entitled to purchase a reservation in place of a full price ticket.
You can search for overnight reservations directly on our website - just be sure to select the "I have a rail pass" option.
Q. If my travel party won’t fill the entire compartment, can we buy it out to travel by ourselves?
A. We’re only able to sell train tickets/reservations for beds that will be filled by travellers. If you purchase “extra” beds in a compartment to occupy the space, the conductor can fill empty beds if space is needed, even if the whole compartment has been purchased. No refund is given if a conductor fills an “extra” bed.
Q. I made a mistake when I ordered my rail pass. How can I correct it?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.
Q. Should I buy my seat reservations prior to arriving in Europe, or can I just get them at the station locally?
A. We recommend that you purchase your reservations as soon as possible, once you’ve determined which train journeys you’d like to take and what dates you’ll need them.
In most cases, rail carriers set aside a limited number of seats for stand-alone reservations. Once those seats have sold out, only regular full-fare tickets can be bought for the train. Because of the limited reservation-only inventory, these seats do in fact sell out, especially during peak travel seasons such as the holidays or summer. The cost difference between a stand-alone reservation and a full-priced ticket can amount to a hundred dollars or more. There’s nothing more frustrating than being unable to use your rail pass and having to buy a full priced ticket at significant cost. Therefore, we highly encourage you to lock down your reservation and make the most of your travel budget as soon as possible.
Also keep in mind that reservations can be purchased online from Rail Europe’s website and iPhone App. Many rail carriers do not sell stand-alone reservations through their website and in most cases, you will have to go in person to the rail station to buy your reservation when in Europe.
Q. Do I need to tip the train staff?
A. Tipping the train staff (other than bar-buffet car waiters) is neither necessary nor customary.
Q. I recently saw a fare on your website that I can’t find anymore. Why?
A. Just like airfares, train fares fluctuate over time. In most cases, the fare you’re quoted on our website is based on current availability at the time of your request. It’s possible that the fare quoted to you has sold out and become unavailable. However, know that the new fare you see on our website is always the cheapest fare offered, based on current availability.
Q. How much luggage can I take on an overnight train?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.