Dutch trains: Regional and Intercity
Regional and Intercity trains serve all major cities and smaller towns in the Netherlands.
- Book up to 120 days in advance
- Regional trains
Dutch trains: Regional and Intercity
Intercity are domestic trains operated by NS, the Dutch national railway, in the Netherlands. The trains, also known as IC, make stops between major cities. Intercity trains exist as single decker and double decker, both equipped with first and second class carriages. Many IC offer free Wi-Fi Internet on board. Seat reservations are not mandatory.
Other regional trains include the Sprinter. They are mostly used to connect major cities to smaller towns. Sprinter trains are mostly modern trains equipped with first class and second class carriages. A double decker version of the Sprinter train is also operated by NS. As in the Intercity trains, seat reservations are not mandatory.
Note: A supplement is needed when travelling on the Amsterdam Schiphol-Rotterdam route with the Intercity direct.
|Main routes||Travel time|
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Dutch trains: Regional and Intercity tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Ergonomic seats Cosy with more legroom, ergonomic seats are ideal to enjoy the trip. small>|
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Common Questions, Simple Answers
Q. How fast can I receive my travel documents?
A. After your booking has been invoiced, you should receive your tickets and/or rail passes within 2-7 business days. In some locations, express overnight delivery may be available for an additional cost.
If you booked e-tickets, you should receive an email and ticket instructions shortly after your booking is confirmed.
Q. What should accompany the train ticket or rail pass I'm sending back for a refund?
A. When you submit your train ticket or rail pass to our customer relations department for a refund, be sure to include a brief letter along with any other supporting documentation, such as letters from local train operators, replacement tickets (if any), etc.
If you are making a claim through our Rail Protection Plan™, please download and fill out the Rail Protection Plan traveller’s Request Form and send, along with the appropriate documents.
We recommend that you send all documents by traceable mail for proof of delivery.
Q. Are the train tickets you send me the actual tickets, or do I need to exchange them at the station?
A. If you selected the paper delivery option, then yes – the travel documents you receive from us in the mail are your actual train tickets. Do not lose them, because we cannot replace them.
Only the original paper ticket will be accepted onboard the train. No other document such as a print out of the email invoice can be used in lieu of the original paper train ticket.
Q. I made a mistake when I ordered my rail pass. How can I correct it?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.
Q. Why are e tickets not available for certain trips?
A. Availability of e-tickets depends on two factors: whether the rail company operating the train offers e-ticketing, and if it does, whether Rail Europe was granted technical access to their inventory to enable e-ticketing on their behalf.
Not all European rail companies offer e-tickets. But when they do, we work with them to make this option available on our website. And we’ll continue to do so in order provide more e-ticket options for your convenience.
Q. How can I find the cheapest train tickets?
A. There are two ways you can ensure you get the best price. The most effective way is to book your train ticket(s) in advance. Many rail carriers operating high speed trains or night trains make a limited number of cheaper seats available for advance purchase. Once those seats have been sold or the purchase window has passed, prices go up. That’s why we recommend booking 60 to 90 days prior to the train departure, especially if you plan on traveling during peak season (summer and holidays).
The other way to ensure you get the best rate is to correctly indicate the composition and number of your traveling party when requesting your fares and schedules. This will allow us to determine eligibility for some reduced fares such as child, youth or senior fares when offered by the rail carrier.
Q. Can I open the train windows?
A. If you’re traveling on a slower train you may have the option to open a window, depending on the age and configuration of the car. However, most modern rail cars are air-conditioned and you won’t have the option of opening the windows.
For safety reasons, high speed trains don’t offer the option of opening windows.
Q. Is there WiFi onboard?
A. WiFi availability is increasing on European trains. This service, however, is not currently offered on ALL trains. Where it is offered, it’s usually complimentary with the purchase of a First class ticket. If you’re traveling in Second class, you may incur a fee to connect to the WiFi service.
Here is a brief list of trains offering WiFi:
ICE (select trains)
SJ High Speed
In addition, WiFi access can typically be found at many major train stations throughout Western Europe. More than likely, you’ll encounter a small fee to use the WiFi service. In some stations First class ticket/pass holders will find complimentary WiFi, usually in designated First class lounges.
Q. How do I change my login or password?
A. If you want or need to change your login information for your Rail Europe account, log in with your current login information. Once logged in, please visit your dashboard where you will be able to edit your profile information.
Q. What should I do If I've already bought my rail pass, and now want to add another country?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. Depending on how much you plan to travel in the additional country, it may be more cost effective to purchase regular train tickets for those trips.
The only exception is if you bought the Rail Protection Plan™ when you ordered your rail pass. In this case, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.